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Jobs & Internships

 

Thank you for your interest in employment with the Colorado Mountain Club!

 

Current Openings

Backcountry Snowsports Initiative (BSI) Intern

Membership Services Associate

Director of Publishing

Adventure Travel - Intern - Spring/Summer 2016

Membership - Intern - Spring/Summer 2016

Marketing - Intern Spring/Summer 2016

Youth Education - Rock Climbing Specialist - Summer 2016

Youth Education - intern - Summer 2016

Conservation - Seasonal Stewardship Team Member

 


 Job Description | Membership Services Associate

Specific Responsibilities

CMC is seeking an energetic, full-time Membership Services Associate to join our team in Golden, Colorado. Reporting to the Membership Manager, this position should be passionate about the mountains and the people who recreate in them, providing outstanding customer service.

Customer Service

  • Deliver terrific customer service to our members, volunteers, guests, and community members via the phone, email and in person
  • Connect members and non-members to the resources they need to participate in CMC activities
  • Handle complex and/or complicated calls to provide critical information; troubleshoot when members have questions, complaints, or issues. Transfer calls to applicable staff
  • Interface with all CMC departments, as well as work with members and volunteers from every corner of the state of Colorado

Membership

  • Ensure timely and accurate processing of membership payments
  • Enter and amend membership data, processing membership mailings and billing
  • Run membership reports, schedule logistics, and use email marketing software to communicate with members
  • Assist with outreach and promotional events, providing membership and volunteer information and sales
  • Prepare metrics and analytics on membership activity
  • Gain supervisory experience by managing volunteers and interns in the membership services office

Office Administration

  • Maintain clean work environment, front desk area and promotional areas around building
  • Handling and delivering all incoming and outgoing mail
  • Order and stock office supplies
  • Manage building bookings for schools and CMC groups

Skills and Qualifications

Highly organized, detail oriented and self-motivated with exceptional interpersonal and communication skills. Attention to detail and the ability to prioritize workload, meet deadlines and perform gracefully under pressure is a must. Professional attitude with the ability to effectively convey the organization’s mission to members. Team player able to work independently with minimal supervision and be personally accountable for decisions. Able to collaborate with individuals and departments across the organization.

  • Bachelor’s degree required
  • 3+ years of experience in a leadership customer service or help desk capacity required.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) required; advanced proficiency in Excel preferred
  • Excellent verbal and written communication skills required
  • Experience implementing online ticketing systems and other customer service tracking tools preferred
  • Professional experience in the outdoor recreation industry or nonprofit field preferred
  • Strong experience and capabilities in implementing and managing information including essential systems for working with customers, administrative and financial procedures, and creating benchmarks for success
  • Results-oriented, solution-focused, and an excellent ability to work with a wide range of stakeholders, volunteers, and partners
  • Team player who values the mission of our 100-year old organization and co-workers
  • High energy and a passion towards improving the customer experience
  • Willingness to work a flexible schedule and occasional overtime when needed
  • Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and organization
  • A passion for the mountains and outdoor recreation, such as climbing, skiing, mountain biking or other activities

Salary & Benefits

The starting salary range for this position is $28,000 - $31,000 depending on experience and qualifications.  In addition to an exciting work atmosphere, the Colorado Mountain Club offers generous employee benefits, including:

  • Offices in the historic American Mountaineering Center, within walking distance of downtown Golden restaurants and amenities
  • Generous paid time off, including vacation, sick leave and 12 paid holidays plus the week between Christmas Day and New Year’s Day
  • Paid volunteer time off
  • Group health/dental/vision/life/disability insurance
  • Retirement plan with a percentage matched by employer
  • Employee discounts on outdoor gear and CMC schools

The Colorado Mountain Club is committed to equal employment opportunity for all persons, regardless of race, color, national origin, religion, gender, sexual orientation, age, genetic information, disability, or any other category protected under federal, state, or local law.

To Apply

Please send resume and cover letter to laurenshockey@cmc.org with “Membership Services Associate” in the subject line. Deadline to apply is April 19, 2016. No phone calls, please.

 


 

 Job Description | Director of Publishing

Purpose:  The Director of Publishing leads the acquisition, editorial, production and design, and inventory management of Colorado Mountain Club Press books and oversees publication of Trail & Timberline magazine, published twice a year. 

Position Status:        The Director of Publishing is a full-time exempt employee:

  1. Competitive salary
  2. Medical, Dental, life, and disability insurance, paid vacation, sick leave, etc.

Responsibilities:          

 

VISION AND BUSINESS LEADERSHIP

  • Lead the CMC Press as a profitable department within the CMC, while publishing outstanding publications related to the CMC mission of mountain education, conservation, and recreation
  • Develop and monitor CMC Press business plan and acquisitions plan
  • Develop and manage annual CMC Press budget 
  • Lead the CMC Press Advisory Board; recruit new members to assist with new title acquisitions
  • Analyze inventory, financials, and prepare reports for Advisory Board, CEO, and board of directors

 

EDITORIAL

  • Propose titles to Advisory Board (also serves as an editorial board); acquire at least six titles a year
  • Manage editorial process from start to finish
  • Negotiate author contracts and author timelines. Maintain an editorial schedule and manage author deadlines, coaching authors on best practices and responding to author queries
  • Review incoming manuscripts, photos, and maps; ensure proper permissions are secured
  • Assign freelance copyeditors and oversee copy editing process and schedule; work with authors to integrate manuscript corrections

 

DESIGN, PRODUCTION, AND MANUFACTURING

  • Hire and assign book designers; transmit edited manuscript, photos, and maps to production; review/approve design concepts; design cover, spine and back cover consistent with CMC Press Brand
  • Draft RFQs to national and international book manufacturers; select printers and manage production processes
  • Oversee revision and correction process, reviewing proofs and resolving queries
  • Assign indexers and review work, as needed
  • Review prepress proofs from printer and approve book for printing; call print runs
  • Revise backlist titles as issues become known, and prepare and manage books through reprint cycles
  • Create electronic archives of native and print files for all Press books
  • Oversee conversion of new titles to ebook

 

MARKETING AND SALES

  • Supervise CMC Press sales: Set  goals and work to achieve or exceed goals or adjust expenses to ensure an annual surplus, oversee local sales rep
  • Create advertising and other marketing collateral for CMC Press.  Write, edit catalog copy, and prepare images for CMC Press book catalog, distributor catalogs, CMC website, etc.
  • Manage relationship with distributor’s sales director and publicist
  • Plan author events and coordinate Colorado book signings as needed

 

Reporting Relationship:                  

Reports to the Executive Director

Qualifications:              

  • 5+ years proven track record in publishing (books, magazines, e-books) preferably with an outdoor recreation or travel focus with multiple products published yearly
  •  Demonstrated ability to create and manage publications budgets, as well as manage multiple projects simultaneously, set priorities, identify and address problems, meet deadlines, and stay within budget
  • Passion for CMC’s nonprofit mission of mountain education, conservation, and recreation
  • Experience negotiating with and coordinating work of freelance writers, copy editors, indexers, and designers
  • Experience working with a volunteer advisory board, preferred
  • Skill with text, photo, and illustration research and permissions
  • Understanding of page layout applications such as QuarkXPress or InDesign, preferable.
  • Proficiency with word processing, spreadsheet, and electronic editing programs
  • Strong interpersonal skills; a team player and independent worker
  • Master’s Degree preferred,  preferably in English/journalism or related field
  • Physical abilities: Work is performed in a standard office setting. Ability to operate desktop computers, phones, and other office equipment. Ability to lift and carry up to 40 pounds

Application Submissions:

Please submit your resume and cover letter describing your qualifications to:

The following email recipients with the subject line “CMC Director of Publishing Application”

 

Submission Deadline:  May 4, 2016


 

Job Description | Adventure Travel Intern Spring/Summer 2016

Type: Adventure Travel Intern

Reports to: Membership and Marketing Director

Purpose: The Adventure Travel intern will act as staff liaison for the Adventure Travel Committee. Projects will be centered on enhancing the Adventure Travel program. CMC Adventure Travel specializes in active vacations and small group itineraries to inspiring destinations around the world including Ireland, New Zealand, Tanzania and more! From mountain biking in Moab to summiting Denali, our experienced all-volunteer trip leaders provide participants with an intimate knowledge of the areas in which they guide. Intern must be passionate about the mountains and the people who recreate in them.

Overview: This outstanding individual will be self-motivated with the ability to follow through simultaneously on various projects. The ideal candidate will have a strong attention to detail and superior written and verbal communication skills.

Responsibilities:

  • Act as staff liaison for the Adventure Travel Committee
  • Use email marketing software to design and send communications to Adventure Travel participants
  • Data management and entry
  • Update and create web pages using a content management system
  • Monitor help desk ticketing system and answer questions from committee and participants
  • Interface with all CMC departments, as well as work with members, volunteers and the Adventure Travel Committee
  • Assist with outreach and promotional events
  • Identify potential marketing opportunities for the Adventure Travel program
  • Attend monthly Adventure Travel Committee meetings

Requirements:

  • Minimum of college level Sophomore; at least 1 year of previous work experience
  • Knowledge of and significant interest in Adventure Travel 
  • Experience with Microsoft Windows
  • Experience with Adobe Design Suite, Content Management Systems and Customer Relationship Management

 Skills:

  • Self-motivated team player with a strong problem solving skills and initiative and motivation to research
  • High energy and a passion towards improving the customer experience
  • Detail-oriented with excellent verbal and written communication skills
  • Interest in outdoor recreational nonprofit and Adventure Travel
  • Willingness to work a flexible schedule

Hours & Compensation:

  • This is an unpaid internship offering valuable experience in the nonprofit sector
  • The Adventure Travel intern will work between 20-25 hours per week depending on desired hours; hours and schedule are flexible
  • Preferred start date April 2016 with a preferred 3-month commitment
  • Occasional evening or weekend work may be requested for special events, including film festivals and fundraisers
  • The CMC can coordinate with accredited universities to provide credit for hours completed

How To Apply: Send a cover letter and resume to Rachel Vermeal at adventuretravel@cmc.org. Subject line: Adventure Travel Intern. No phone calls please.


Job Description | Membership Intern Spring/Summer 2016

Type: Membership Intern

Reports to: Membership Manager

Purpose: The Membership Intern will support the membership department in creating a superior customer experience for the active, adventure-loving members of the Club. Projects will be centered on member acquisition, retention, and communication.

Overview: This outstanding individual will be self-motivated with the ability to follow through simultaneously on various projects.  The ideal candidate will have a strong attention to detail and superior written and verbal skills.

Responsibilities:

  • Deliver terrific customer service to our members, volunteers, guests, and community members 
  • Connect members and non-members to the resources they need to participate in CMC activities
  • Run membership reports, schedule logistics, and use email marketing software to communicate with members
  • Develop supporting materials for Groups (slideshows, manuals, marketing handouts, etc.)
  • Assist with outreach and promotional events
  • Data management and entry
  • Assist with membership mailing

Requirements:

  • Minimum of college level Sophomore; at least 1 year of previous work experience
  • Knowledge of and significant interest in customer service, nonprofit membership and data management
  • Experience with Microsoft Windows
  • Experience with Adobe Design Suite, Content Management Systems and Customer Relationship Management, a plus

Skills:

  • Self-motivated with strong problem solving skills and initiative and motivation to research
  • Detail-oriented with excellent verbal and written communication skills
  • Interest in outdoor recreational nonprofit 
  • High energy and a passion towards improving the customer experience
  • Willingness to work a flexible schedule

Hours & Compensation:

  • This is an unpaid internship offering valuable experience in the nonprofit sector
  • The Membership Intern works between 12-20 hours per week depending on desired hours; hours and schedule are flexible
  • Preferred start date April 2016 with a preferred 3-month commitment
  • Occasional evening or weekend work may be requested for special events, including film festivals and fundraisers
  • The CMC can coordinate with accredited universities to provide credit for hours completed

How To Apply: Send a cover letter and resume to Lauren Shockey at LaurenShockey@cmc.org.  Subject line: Membership Services Intern.  No phone calls please.


Job Description | Marketing Intern Spring/Summer 2016

Type: Marketing Intern

Reports to: Communications and Digital Marketing Specialist

Purpose: The Marketing Intern will organize and complete tasks for the membership and marketing department in support of the goals of the Colorado Mountain Club.

Overview: This outstanding individual will be self-motivated with the ability to follow through simultaneously on various projects.  The ideal candidate will have a strong attention to detail and superior written, photo/video and verbal skills. In addition to marketing and communications initiatives, duties will include supporting membership projects.

Responsibilities:             

  • Coordinate and organize CMC presence at events
  • Help build and curate a CMC photo database (digital asset management)
  • Create short 15-second videos for social media and longer videos for YouTube
  • Update website content using content management system
  • Send and analyze e-mail marketing campaigns
  • Coordinate with department directors and statewide groups on marketing needs
  • Draft and edit marketing copy for print and web use
  • Assist in social media content management  (Facebook, Twitter, Instagram, Blog)
  • Provide administrative support for membership services
  • Aid membership in customer service
  • Special projects as assigned

Education/Work Experience:

  • Minimum of college level Junior classification; at least 1 year of previous work experience
  • Knowledge of and significant interest in marketing, communications, advertising, events and nonprofit membership a bonus

Recommended Skills:

  • Experience with Microsoft Office Suite, including but not limited to Word, Excel and Outlook
  • Experience with Adobe Creative Suite
  • Familiar with web content management, e-mail marketing and social media best practices
  • Strong photography and video skills

Hours & Compensation:

  • This is an unpaid internship offering valuable experience in the nonprofit sector
  • The Marketing Intern works between 8-16 hours per week depending on desired hours; hours and schedule are flexible
  • Preferred start date April 2016 with a preferred 3-month commitment
  • Occasional evening or weekend work may be requested for special events, including film festivals and fundraisers
  • The CMC can coordinate with accredited universities to provide credit for hours completed

To apply, please e-mail resume, cover letter and a writing sample to jeffgolden@cmc.org.

The CMC provides equal employment opportunities to all people regardless of race, age, sex, disability, marital status, sexual orientation, ethnicity, religion or any other basis protected by law.


YEP 2016 Rock Climbing Specialist

Organization: Colorado Mountain Club’s Youth Education Program (YEP) located in Golden, CO

The Youth Education Program provides summer adventure courses for youth ages 9-18.  Adventure courses consist of rock climbing, hiking, nature discovery, and teambuilding. We offer day camps for a variety of ages and skill levels and overnight multi-day camps for teens.  Classes and courses typically run from 8:30am-4:00pm on weekdays. Some overnight supervision is required.

Position Qualifications:

  • American Mountain Guides Association Single Pitch Instructor certification or higher
  • Two or more years of significant rock climbing experience, including anchor building and institutional climbing instruction. Must be able to lead traditional climbs up to 5.8
  • Ability to coach & supervise a wide range of personalities, abilities, and people of all ages.
  • Familiarity with other youth rock climbing programs, statewide, and/or nationally.
  • Ability to work independently, and support a team.
  • Ability to lead and direct other staff and interns.
  • Excellent communication skills and ability to correct technical skills with tact.
  • Ability to carry a load up to 40 pounds.
  • Current Wilderness First Responder certification.
  • Current driver’s license and personal transportation required. Mileage Reimbursement of $.25/mile.

 

Position Responsibilities:

  1. Facilitate a safe, positive, cooperative, and fun group environment with youth ages 9-18.
  2. Set up and break down technical top rope systems at specified outdoor crags & at wall.
  3. Understand and follow all YEP safety and risk management procedures. 
  4. Assess and monitor YEP risk management practices and make recommendations for any changes to supervisor.
  5. Demonstrate and instruct safe climbing skills including: belaying, rappelling, knot tying, back-up systems, artificial gear placement.
  6. Coach students in proper climbing skills and technique.
  7. Inventory and maintain climbing equipment daily.
  8. Ensure safety of self while setting up and breaking down technical systems and model this behavior at all times to students.
  9. Assist with training and supervision of volunteer belayers indoors and outdoors.
  10. Assist education team with group management and well-being of youth participants on multi-day educational courses and classes.

Dates of Employment:  40 hours per week. Monday - Friday, May 31st- August 12

These dates are very specific and all must be available for applicant to be considered.  More dates may come available as registration fills but only the dates listed are guaranteed work.

Remuneration: salary--$11-$13/hour , depending on expereince. Daily rate for overnights. 

APPLICATION DEADLINE: Open until filled.Submit cover letter, resume and two references via email only to hollybarrass@cmc.org For more information about the Colorado Mountain Club’s Youth Education Program, visit our website at www.cmc.org/youth

 

YEP Summer Intern - 2016

Responsibilities;

  1. To support the Youth Education Program Department with implementation of climbing and environmental education courses and classes.
  2. Facilitate a safe, positive, cooperative, and fun group environment with youth ages 9-17.
  3. Assist education team with group management, safety and well-being of youth participants on multi-day educational courses and one-day classes.
  4. Assist with leading youth in games and activities. Topics may include: teambuilding, outdoor discovery, natural/environmental science, and survival skills.
  5. Coach students in climbing concepts and technique.
  6. Assist with knot tying, belaying and back-up belaying
  7. Assist with set up and break down of technical rock climbing systems as needed.
  8. Prepare, clean-up and inventory equipment and materials daily as needed.
  9. Provide feedback and ideas to the CMC Youth Education Department.

 

Commitment and benefits

  • Five-day, non-paid training: June 1-5
  • Dates vary monthly. Weekly camps June 6 - August 12.
  • Typical work day is 8:00 a.m.- 4:00 p.m. Classes may vary from 4- 8 hours/day
  • Small monthly stipend. Amount dependent on experience.
  • Pro-deals and a fun atmosphere and outdoor work.

Requirements

  • Must be 18 years or older.
  • Interest in the outdoors, particularly science, natural history or recreation.
  • Experience working with youth.
  • Rock climbing experience, demonstrating competency in the fundamental skills including: belaying, back-up belaying, knot tying, equipment, and communication. 
  • Sense of humor, friendly and honest—ability to relate to children and adults of all ages and backgrounds and work in a team environment.
  • First Aid and CPR desired.
  • Able to carry loads up to 30 pounds
  • Ability to provide personal transportation to and from the American Mountaineering Center in Golden, CO.

APPLICATION DEADLINE: April 15th, 2016

Submit a resume and a cover letter with your goals and expectations of the position via email to hollybarrass@cmc.org


Conservation - Seasonal Stewardship Team Member

Job Description and Details

Colorado Mountain Club is accepting applications for its seasonal Stewardship Team (ST) program.  Applicants should have a strong desire to actively engage in an outdoor conservation program that will train, challenge and support participants’ growth and development in their pursuit of meaningful careers in the conservation field.

The ST will receive opportunities to work with public land management agencies, non-profits and volunteers on a wide variety of conservation projects. Program participants will engage in an extensive training period that focuses on enhancing technical project skills, field-based knowledge as well as conservation leadership strategies.

  • Pay:  $400-480/week (DOE).
  • Program Duration: April-October 2016.
  • Project Locations: Throughout Colorado.
  • Work environment: Extensive outdoor, field-based work with exposure to remote work and camp locations, inclement weather and challenging physical work duties.
  • Status: Position(s) will remain open until filled.

A seasonal worker is defined as a person who works for an employer who conducts business only during a defined period of time. Seasonal workers may also be hired in an occupation that operates only for a defined period of time.  The season as defined by this job position is April to October, 2016.  Seasonal workers cannot collect unemployment benefits based on wages paid for the seasonal employment unless they are out of work during the specified season. Seasonal workers who work outside the season are no longer considered seasonal workers and may be able to collect unemployment benefits based on the seasonal wages.

Position Duties

  • Recruit and oversee volunteers on conservation oriented projects and events.
  • Coordinate logistics with CMC staff and land management agency personnel.
  • Efficiently complete conservation projects in a variety of environmental conditions.
  • Effectively communicate to CMC staff, project partners and volunteers.
  • Complete paperwork as assigned by CMC staff and land management agency personnel.
  • Assist in management of team budget and expenses.
  • Support and participate in CMC activities and tasks.
  • Utilize and engage in CMC risk management strategies.
  • Transport team and gear safely in vehicles [manual transmission, 4-wheel drive].
  • Position duties are subject to be altered based on changing program and project priorities.

Required Qualifications

  • Physically fit and able to work long days in adverse conditions.
  • Demonstrated experience with conservation work such as trail work, restoration work, etc.
  • Excellent organization skills.
  • Ability to work both independently and as a team member.
  • Capacity to professionally communicate in complex situations.
  • Ability to adapt and adjust to changing work conditions and/or priorities.
  • Good driving record and must hold a valid driver’s license.
  • Frequently required to walk, sit, talk and listen.
  • Ability to occasionally lift and/or move up to 50 pounds.
  • Must be able to speak, understand, read and write English. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Qualifications

  • Leadership experience in the conservation field.
  • Experience teaching, facilitating and team-building with diverse groups of people.
  • Participation in outdoor activities, work, lifestyle and/or pursuits.
  • Knowledge of land management agencies operations and expectations.
  • Bachelor’s degree and/or college coursework with a focus on natural resources.
  • Experience operating manual transmission (stick-shift) vehicle.

To Apply

Please send a cover letter, resume and three references to toddloubsky@cmc.org.

More info on the Stewardship Team Program is available at www.cmc.org/stewardship


The Colorado Mountain Club is committed to equal employment opportunity for all persons, regardless of race, color, national origin, religion, gender, sexual orientation, age, genetic information, disability, or any other category protected under federal, state, or local law.


Job Description | Backcountry Snowsports Initiative (BSI) Intern

Reports to: CMC Conservation Director

Purpose: The BSI Intern will assist in recreation mapping, winter travel planning and event coordination for the Colorado Mountain Club’s Backcountry Snowsports Initiative.

Position Overview: The ideal candidate will have experience with ArcGIS mapping platforms, a familiarity with backcountry winter recreation in Colorado and the ability to plan event logistics.  This individual will be self-motivated and willing to take initiative on a variety of tasks and projects.  Strong communication skills, attention to detail and a willingness to learn are essential.  The candidate may work remotely from anywhere in Colorado, although travel may be required (approved mileage will be reimbursed).

Responsibilities:             

  • Collect and analyze backcountry winter recreation geospatial data using ArcGIS
  • Assist in planning and promoting mapping workshops
  • Collect and analyze existing winter travel and resource management geospatial data
  • Meet with public land management agencies and backcountry users to collect and assess data
  • Create maps for advocacy campaigns, mapping workshops, and other events
  • Create WebApps and StoryMaps for public engagement
  • Assist with planning and logistics for Backcountry Film Festival screenings across Colorado
  • Assist in outreach, marketing, sponsorship efforts for BSI programs

Required Education/Work Experience:

  • Minimum of college level Junior classification; at least 1 year of previous work experience
  • Basic experience with mapping platforms including ArcGIS and Google Earth.  Applied coursework and/or ESRI certifications preferred.

Preferred Skills:

  • Familiar with backcountry snowsports in Colorado (Backcountry skiing, cross-country skiing, snowshoeing, etc.)
  • Experience with Microsoft Office Suite, including but not limited to Word, Excel and Outlook
  • Experience with event coordination
  • Experience with web content management, e-mail marketing or social media marketing preferred

Hours & Compensation:

  • A $500 stipend will be awarded upon completion of a 10-week internship
  • The BSI Intern works between 5-10 hours per week; hours and schedule are flexible
  • Preferred start date May/June 2016
  • Occasional evening or weekend work may be requested for special events/meetings
  • The candidate may work remotely from anywhere in Colorado
  • A reliable personal vehicle is necessary for travel, reimbursed at $0.25/mile

To apply, please e-mail resume, cover letter and a writing sample to juliemach@cmc.org.

The CMC provides equal employment opportunities to all people regardless of race, age, sex, disability, marital status, sexual orientation, ethnicity, religion or any other basis protected by law.