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Colorado Mountain Club
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Home » About » Governing Documents » Cancellation Policy

Cancellation Policy - adopted June 21, 2018

 

Ticketed Events

Before purchasing tickets, carefully review your event and seat selection (if applicable). Tickets bought through www.cmc.org are fully refundable for 3 calendar days (72 hours) after your purchase date, up to one week before the show. There are no refunds or exchanges available one week before the show with no exception.  You may do one exchange per person, per event. Tickets purchased at the CMC office must be returned or exchanged at the office; Exceptions to the 3-day refund policy include VIP, premium tickets, tickets purchased through an auction or resale, tickets purchased with additional related items and/or bundled products.  In addition, we may occasionally offer tickets at a discount after the original onsale date and will not refund the difference between the original price and the discounted price. Please note that the 3-day refund policy will not apply where we determine, in our sole discretion, that the tickets were purchased for a commercial purpose or in any other way in violation of our Terms of Use. Colorado Mountain Club is not responsible for lost, stolen, damaged or destroyed tickets.

You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by a third party, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets from www.cmc.org. Should you do so, your tickets may be canceled, and we may, in our sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using our Site.

 

Membership

Colorado Mountain Club membership is not refundable.  CMC may consider cancellation request on a case by case basis.  Please call CMC Golden office at (303) 279-3080 or e-mail: office@cmc.org for more detail.

 

Adventure Travel

All requests for cancelation must be emailed to the Adventure Travel Program Manager, adventure@cmc.org  or called into the CMC Golden office at (303) 279-3080.

Cancelation 91 days or more prior to departure: All money paid in will be refunded, less the non--refundable deposit.  

Cancelation on Day 90 up to Day 31 prior to departure: If a qualified, wait listed, person is available to take a vacated slot and pays all money due, all payments made by the canceling party will be refunded less the nonrefundable deposit. If no one is available to take a vacated slot, no money will be refunded.

Cancelation on Day 30 or fewer days prior to departure: No refund will be made.

The Colorado Mountain Club will make every effort to carry out this trip. However, if the trip is canceled by the Colorado Mountain Club, all money collected from participants, including any “non-refundable deposit” shall be returned. The participant will not be reimbursed for any purchase made for the trip or other expenses that the participant may have paid in association with this trip, which includes equipment purchase, airline cancelation penalties or medical inoculations.

 

School Registrations

Days Cancellation Notice is Received Before School

If CMC cancels the class for any reason, a full refund will be issued or credit given as requested.  Refunds are issued by checks.  Please expect 2 to 4 weeks for payment.  Fees paid for school material or supplies are not refundable.  In limited circumstances, other accommodation can be determined on a case by case basis.  CMC encourages students to communicate his/her extenuating circumstances to the school director.